• All returns will be subject to our supplier's return policy!
• If we made an error by sending the wrong item you will receive a full refund. The correct item will be shipped to you based on it's price. NO re-stocking fee will be assesed.
• If you made an error by ordering the wrong item you will receive a refund for the price of the item only less the following re-stocking fee.
• A 20% re-stocking fee (product price only) will be assessed for returned items!  
• Returns with the original purchase receipt will be exchanged or refunded in the original tender.
• Returns with a gift receipt, including gift-registry returns, will be exchanged or refunded for the value indicated on the gift receipt in the form of a merchandise credit.
• Returns without the original purchase receipt, including gift-registry returns, will be exchanged or refunded at the current selling price in the form of a merchandise credit.

• On arrival, please first inspect every part you pull out of the box.
• If you notice a damage, make every attempt to take a few photos and save them on your computer.
• Place the damaged item/part back in the box.
• Contact us to report the damage.
• Our Customer Service Dept. will file a claim on your behalf with our supplier.
• We will notify you as soon as we hear back from our supplier.

• On arrival, please first use the manual to inspect the contents of the box to make sure all parts arrived.
• If you notice that an item/part is missing, check again thoroughly and then repack and close the box.
• Contact us to report the missing item/part.
• Our Customer Service Dept. will file a missing item/part on your behalf with our supplier.
• It takes 2-5 business days for the claim to be processed by our supplier.
• We will notify you as soon as we hear back from our supplier. 

NOTE:  In most cases a new item/part will be shipped to you ASAP.